You can automate every action related to your appointments and build business processes by using Workflow. For example:
- When an appointment is booked it can send an email to the customer, Telegram message to the staff or admin.
- Sending a Zoom meeting link to staff or admin by email when there are 30 minutes left till the meeting is held.
- After the meeting is done send a Google review form to the customer via Whatsapp,
- Send a email to remind customer revisit you for service after 3 weeks the appointment has passed.
- and etc… You can add hundreds of combinations to this list.